Frequently Asked Questions

Send your dates and party size directly. A proposal built around them, not a generic quote, comes back within 48 hours.

Yes, real numbers, not "contact us for pricing." Nightly rates for all three tent categories are listed on the Rates and Inclusions page.

A 25% deposit confirms your reservation, with full payment due 30 days before arrival. Cancellations are subject to a scaled fee: 10% from 90 to 30 days before arrival, 25% from 30 to 15 days, 50% from 15 to 3 days, and 100% inside 3 days.

Yes. Send the group size and dates together, and the proposal covers the whole party at once rather than piecing together separate bookings.

Both are safari canvas tents built on concrete and stone foundations, with furniture handmade by African Rustic, so the real differences are about scale and pace. Deluxe holds up to 3 guests, with stone floors cooled by natural airflow through the canvas, set low and close to the ground. Luxury holds up to 6, with a separate living area, a work desk, and air conditioning, built for a party that wants more room to spread out.

In the Luxury Safari Tent, yes. Deluxe trades it for natural airflow through the open, screened canvas instead, which most guests find is all a night here actually needs.

Yes, genuinely, not a marketing description. Seen from above, the pool traces the shape of an elephant, with two walk-in entry points cut with no steps, one at the trunk and one at the neck.

Yes, with no age restriction. Cots are available, and an extra charge applies for children ages 3 to 11, $40 per night in the Deluxe, $50 in the Luxury.

Breakfast and dinner daily, both real sit-down meals rather than a continental spread. Packed lunch is available on request for full-day excursions.

Yes, tell us in advance and the kitchen builds around it, rather than leaving you to work around a fixed menu.

The Oasis Waragi, built on a lemon-ginger Uganda Waragi with fresh-squeezed African orange over a lemon-lime soda base. The name itself traces back to "war gin," what British troops called the local spirit generations ago.

No, drinks are charged individually at the bar. For a party that knows they'll want more than a drink or two a day, an all-inclusive drinks package is available for $50 per night.

Game drives, guided nature walks, a Nile boat safari, chimpanzee tracking, and a visit to Murchison Falls itself, reached both by boat and on foot.

As early as 5:30 AM, when the light and the animals are both at their best. The kitchen adjusts breakfast to match, so an early start doesn't mean skipping it.

It's a real forest walk, uneven ground and no set pace, more demanding than a game drive but not a technical climb. There is a minimum age requirement, commonly cited as somewhere between 12 and 15 depending on the specific site, so confirm the current figure with us before booking if the group includes younger travelers.

By air, charter flights from Entebbe or Kampala land at Pakuba Airstrip in about an hour. By road, it's roughly 305 kilometers from Kampala, a drive of five to six hours through a real cross-section of the country.

The dry seasons: December to February, and June to September, when the grass sits low and the game comes into open ground.

A British explorer named it in 1864 for the president of the Royal Geographical Society. Locally, it's still known as Kabalega Falls, after the Bunyoro king who resisted British colonization, and both names are used here without much ceremony.

Yes. Prophylaxis is recommended; consult your doctor before travel.

Most nationalities do. An East Africa Tourist Visa is available online in advance.

Ugandan Shillings. USD is widely accepted throughout the property and the region.

Yes, in the restaurant and lodge area. In-room WiFi can be requested in advance for an additional charge.

Security is present on the property, and medical arrangements can be made for guests who need them. If you're planning a trip for a group of young travelers specifically, it's worth raising directly when you enquire, so anything particular to that group gets addressed before arrival rather than after.

No. It's independently owned by three founders and run as a Ugandan company, not a franchise decision made somewhere else.